Design question so far

All of this thinking leads to my research/design question at this stage:

How can I enhance dialogue and interpersonal relationships by helping visitors observe, experience, relate to and learn about the animals in the Zoo?

If succesful on answering this question, I will create value for the visitors in the way that it could give them something to gather their mutual experience round. The Zoo will benefit from this because it can add an element that in my opinion is highly needed and thereby make a visit to the Zoo more attractive. And hopefully it could lead to a raised awareness on animals and their context.