If I wish to arrive here: How may I “through dialogue and interpersonal interaction help guests observe, relate to and learn about the animals in the Zoo.” What then do I have to do in order to get there?
My starting point is this:
Focus: dialogue, knowledge sharing and narrative environments.
Context: the Zoo.
What it could be: a handheld tactile device, networked objects, an interactive book, a kiosk, an exhibition, an exhibition in the exhibition, a piece of mobile software, a service design project… This depends on my findings in the development phase. I want to start with the context, state the problem and from that create solution/s. In other words, I will try to do what needs to be done to create a dialogue and really broaden out peoples visit to the Zoo.
Field research:
Going to the zoo a lot, shadowing people, observing and registering visitors use of the zoo, getting inspired with my sketchbook, talking to Zoo keepers, talking to researchers at the Zoo.
Desk research:
Narratives in spaces, kinesthetic/tactile learning, cognitive learning, tangible visuality, how other Zoo’s offer knowledge and contextualize, studies on observing.
Experience prototyping:
Since my focus is enforcing the dialogue already happening between visitors, I wish to test and iterate my ideas with different user groups of different family structures. I have three lined up right now: 1. mum and dad with two boys 7 and 10 years old. 2. a dad with his 3 year old son, 3. a grandmother a mother and two girls 7 and 10 years of age.
